CAFIO AI USAGE POLICY

Last Updated: October 27, 2026

1. Purpose of This Policy

This policy explains how Cafio uses, and does not use, artificial intelligence, including the frequency of that use. We publish it because transparency builds trust. Our customers deserve to know exactly what role AI plays in our work.

2. Scope

This policy applies to all AI tools, large language models, image generators, and automation platforms used by Cafio in our daily operations and client work.

The AI tools and platforms we use include: Claude, DeepSeek, ChatGPT, Gemini, Copilot.

3. How We Rate AI Use

OFTEN (FREQUENTLY): We regularly and actively use AI for this purpose.

SOMETIMES (OCCASIONALLY): We use AI for this in specific situations or for certain clients.

RARELY (HERE AND THERE): We use AI for this infrequently, only when it adds clear value.

NEVER: We do not use AI for this purpose at all.

4. AI Usage by Frequency

4.1 What We Never Use AI For

• Audio & Voice | Research, which may include: transcribing recordings and analyzing voice sentiment or speech patterns
• Communication & Support | Research, which may include: analyzing customer sentiment and identifying recurring support issues
• People & Talent | Research, which may include: screening resumes, benchmarking compensation, and detecting hiring bias
• Sales & Personalization | Research, which may include: scoring leads, predicting customer churn, and analyzing sales calls
• Security & Biometrics | Research, which may include: detecting fraud patterns, scanning for vulnerabilities, and monitoring networks
• Finance & Accounting | Generation, which may include: generating invoices, financial reports, and budget proposals
• Finance & Accounting | Optimization, which may include: categorizing expenses, reconciling transactions, and cleaning financial datasets
• Legal & Compliance | Research, which may include: monitoring regulatory changes and flagging compliance risks

4.2 What We Rarely Use AI For

• Images & Design | Generation, which may include: creating images, logos, mockups, and brand visuals from scratch
• Audio & Voice | Generation, which may include: composing music, synthesizing voiceovers, and producing sound effects
• Audio & Voice | Optimization, which may include: removing noise, leveling volume, improving vocal clarity, and remixing audio
• Video & Motion | Optimization, which may include: cutting clips, adding captions, color grading, stabilizing, and upscaling video
• Communication & Support | Generation, which may include: drafting email replies, support responses, and knowledge base articles
• People & Talent | Generation, which may include: writing job descriptions, interview questions, and onboarding materials
• People & Talent | Optimization, which may include: rewriting postings for inclusivity and improving HR communications
• Sales & Personalization | Optimization, which may include: personalizing outreach messages and optimizing content for conversions
• Security & Biometrics | Generation, which may include: generating access control rules, security policies, and incident documentation
• Security & Biometrics | Optimization, which may include: tuning threat detection models and refining existing security protocols
• Finance & Accounting | Research, which may include: detecting financial fraud, forecasting cash flow, and supporting audits
• Data & Analytics | Research, which may include: identifying trends, running predictive models, and performing statistical analysis
• Data & Analytics | Optimization, which may include: cleaning records, deduplicating entries, normalizing datasets, and enriching data
• Product & Research | Research, which may include: analyzing user feedback, running A/B tests, and prioritizing roadmaps

4.3 What We Sometimes Use AI For

• Images & Design | Research, which may include: analyzing visual styles, researching design trends, and exploring brand aesthetics
• Video & Motion | Research, which may include: analyzing viewer engagement data and assessing audience retention patterns
• Video & Motion | Generation, which may include: generating animated sequences, b-roll footage, and motion graphics
• Communication & Support | Optimization, which may include: adjusting tone, improving clarity, shortening messages, and tailoring communications
• Strategy & Analysis | Research, which may include: researching competitors, tracking industry trends, and forecasting outcomes
• Strategy & Analysis | Generation, which may include: brainstorming strategies, drafting business cases, and creating presentations
• Sales & Personalization | Generation, which may include: writing sales emails, proposals, and pitch decks
• Operations & Logistics | Research, which may include: forecasting demand, assessing operational risk, and identifying bottlenecks
• Operations & Logistics | Generation, which may include: creating workflow diagrams, SOPs, and operational playbooks
• Operations & Logistics | Optimization, which may include: optimizing delivery routes, inventory levels, and existing workflows
• Legal & Compliance | Generation, which may include: generating contracts, policies, disclaimers, and regulatory filings from scratch
• Legal & Compliance | Optimization, which may include: simplifying legal language and improving clarity of existing legal documents
• Data & Analytics | Generation, which may include: building dashboards, data models, and analytical reports
• Product & Research | Generation, which may include: generating product concepts, user personas, and feature specifications
• Product & Research | Optimization, which may include: improving documentation, refining user stories, and sharpening product messaging

4.4 What We Often Use AI For

• Writing & Language | Research, which may include: finding SEO keywords, identifying content gaps, and analyzing readability
• Writing & Language | Generation, which may include: writing articles, blog posts, social media copy, and scripts from scratch
• Writing & Language | Optimization, which may include: proofreading, rewriting for tone or clarity, and improving existing written content
• Images & Design | Optimization, which may include: retouching photos, removing backgrounds, upscaling resolution, and improving existing assets
• Code & Technical | Research, which may include: detecting vulnerabilities, reviewing code quality, and explaining technical concepts
• Code & Technical | Generation, which may include: writing code files, scripts, APIs, and technical documentation from scratch
• Code & Technical | Optimization, which may include: fixing bugs, refactoring code structure, optimizing performance, and modernizing legacy systems
• Strategy & Analysis | Optimization, which may include: refining strategies, stress-testing plans, and sharpening executive summaries

5. Detailed AI Use by Category

Writing & Language

Agentic AI: Yes, we use agentic AI workflows in this area.

AI Deployment: We use both local and cloud AI for writing & language tasks.

Vibe Coding: Yes, we use vibe coding to build writing & language apps.

Cafio frequently uses AI for:

• Writing & Language | Research, which may include: finding SEO keywords, identifying content gaps, and analyzing readability
• Writing & Language | Generation, which may include: writing articles, blog posts, social media copy, and scripts from scratch
• Writing & Language | Optimization, which may include: proofreading, rewriting for tone or clarity, and improving existing written content

Images & Design

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use cloud AI only for images & design tasks.

Vibe Coding: No, we do not use vibe coding to build images & design apps.

Cafio frequently uses AI for:

• Images & Design | Optimization, which may include: retouching photos, removing backgrounds, upscaling resolution, and improving existing assets

Cafio occasionally uses AI for:

• Images & Design | Research, which may include: analyzing visual styles, researching design trends, and exploring brand aesthetics

Cafio rarely uses AI for:

• Images & Design | Generation, which may include: creating images, logos, mockups, and brand visuals from scratch

Audio & Voice

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use cloud AI only for audio & voice tasks.

Vibe Coding: No, we do not use vibe coding to build audio & voice apps.

Cafio rarely uses AI for:

• Audio & Voice | Generation, which may include: composing music, synthesizing voiceovers, and producing sound effects
• Audio & Voice | Optimization, which may include: removing noise, leveling volume, improving vocal clarity, and remixing audio

Cafio does not use AI for:

• Audio & Voice | Research, which may include: transcribing recordings and analyzing voice sentiment or speech patterns

Video & Motion

Agentic AI: Yes, we use agentic AI workflows in this area.

AI Deployment: We use both local and cloud AI for video & motion tasks.

Vibe Coding: No, we do not use vibe coding to build video & motion apps.

Cafio occasionally uses AI for:

• Video & Motion | Research, which may include: analyzing viewer engagement data and assessing audience retention patterns
• Video & Motion | Generation, which may include: generating animated sequences, b-roll footage, and motion graphics

Cafio rarely uses AI for:

• Video & Motion | Optimization, which may include: cutting clips, adding captions, color grading, stabilizing, and upscaling video

Code & Technical

Agentic AI: Yes, we use agentic AI workflows in this area.

AI Deployment: We use both local and cloud AI for code & technical tasks.

Vibe Coding: Yes, we use vibe coding to build code & technical apps.

Cafio frequently uses AI for:

• Code & Technical | Research, which may include: detecting vulnerabilities, reviewing code quality, and explaining technical concepts
• Code & Technical | Generation, which may include: writing code files, scripts, APIs, and technical documentation from scratch
• Code & Technical | Optimization, which may include: fixing bugs, refactoring code structure, optimizing performance, and modernizing legacy systems

Communication & Support

Agentic AI: Yes, we use agentic AI workflows in this area.

AI Deployment: We use both local and cloud AI for communication & support tasks.

Vibe Coding: No, we do not use vibe coding to build communication & support apps.

Cafio occasionally uses AI for:

• Communication & Support | Optimization, which may include: adjusting tone, improving clarity, shortening messages, and tailoring communications

Cafio rarely uses AI for:

• Communication & Support | Generation, which may include: drafting email replies, support responses, and knowledge base articles

Cafio does not use AI for:

• Communication & Support | Research, which may include: analyzing customer sentiment and identifying recurring support issues

Strategy & Analysis

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use cloud AI only for strategy & analysis tasks.

Vibe Coding: No, we do not use vibe coding to build strategy & analysis apps.

Cafio frequently uses AI for:

• Strategy & Analysis | Optimization, which may include: refining strategies, stress-testing plans, and sharpening executive summaries

Cafio occasionally uses AI for:

• Strategy & Analysis | Research, which may include: researching competitors, tracking industry trends, and forecasting outcomes
• Strategy & Analysis | Generation, which may include: brainstorming strategies, drafting business cases, and creating presentations

People & Talent

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use neither local nor cloud AI for people & talent tasks.

Vibe Coding: No, we do not use vibe coding to build people & talent apps.

Cafio rarely uses AI for:

• People & Talent | Generation, which may include: writing job descriptions, interview questions, and onboarding materials
• People & Talent | Optimization, which may include: rewriting postings for inclusivity and improving HR communications

Cafio does not use AI for:

• People & Talent | Research, which may include: screening resumes, benchmarking compensation, and detecting hiring bias

Sales & Personalization

Agentic AI: Yes, we use agentic AI workflows in this area.

AI Deployment: We use both local and cloud AI for sales & personalization tasks.

Vibe Coding: No, we do not use vibe coding to build sales & personalization apps.

Cafio occasionally uses AI for:

• Sales & Personalization | Generation, which may include: writing sales emails, proposals, and pitch decks

Cafio rarely uses AI for:

• Sales & Personalization | Optimization, which may include: personalizing outreach messages and optimizing content for conversions

Cafio does not use AI for:

• Sales & Personalization | Research, which may include: scoring leads, predicting customer churn, and analyzing sales calls

Operations & Logistics

Agentic AI: Yes, we use agentic AI workflows in this area.

AI Deployment: We use both local and cloud AI for operations & logistics tasks.

Vibe Coding: No, we do not use vibe coding to build operations & logistics apps.

Cafio occasionally uses AI for:

• Operations & Logistics | Research, which may include: forecasting demand, assessing operational risk, and identifying bottlenecks
• Operations & Logistics | Generation, which may include: creating workflow diagrams, SOPs, and operational playbooks
• Operations & Logistics | Optimization, which may include: optimizing delivery routes, inventory levels, and existing workflows

Security & Biometrics

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use cloud AI only for security & biometrics tasks.

Vibe Coding: No, we do not use vibe coding to build security & biometrics apps.

Cafio rarely uses AI for:

• Security & Biometrics | Generation, which may include: generating access control rules, security policies, and incident documentation
• Security & Biometrics | Optimization, which may include: tuning threat detection models and refining existing security protocols

Cafio does not use AI for:

• Security & Biometrics | Research, which may include: detecting fraud patterns, scanning for vulnerabilities, and monitoring networks

Finance & Accounting

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use cloud AI only for finance & accounting tasks.

Vibe Coding: No, we do not use vibe coding to build finance & accounting apps.

Cafio rarely uses AI for:

• Finance & Accounting | Research, which may include: detecting financial fraud, forecasting cash flow, and supporting audits

Cafio does not use AI for:

• Finance & Accounting | Generation, which may include: generating invoices, financial reports, and budget proposals
• Finance & Accounting | Optimization, which may include: categorizing expenses, reconciling transactions, and cleaning financial datasets

Legal & Compliance

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use cloud AI only for legal & compliance tasks.

Vibe Coding: No, we do not use vibe coding to build legal & compliance apps.

Cafio occasionally uses AI for:

• Legal & Compliance | Generation, which may include: generating contracts, policies, disclaimers, and regulatory filings from scratch
• Legal & Compliance | Optimization, which may include: simplifying legal language and improving clarity of existing legal documents

Cafio does not use AI for:

• Legal & Compliance | Research, which may include: monitoring regulatory changes and flagging compliance risks

Data & Analytics

Agentic AI: Yes, we use agentic AI workflows in this area.

AI Deployment: We use both local and cloud AI for data & analytics tasks.

Vibe Coding: No, we do not use vibe coding to build data & analytics apps.

Cafio occasionally uses AI for:

• Data & Analytics | Generation, which may include: building dashboards, data models, and analytical reports

Cafio rarely uses AI for:

• Data & Analytics | Research, which may include: identifying trends, running predictive models, and performing statistical analysis
• Data & Analytics | Optimization, which may include: cleaning records, deduplicating entries, normalizing datasets, and enriching data

Product & Research

Agentic AI: No, we do not use agentic AI in this area.

AI Deployment: We use cloud AI only for product & research tasks.

Vibe Coding: No, we do not use vibe coding to build product & research apps.

Cafio occasionally uses AI for:

• Product & Research | Generation, which may include: generating product concepts, user personas, and feature specifications
• Product & Research | Optimization, which may include: improving documentation, refining user stories, and sharpening product messaging

Cafio rarely uses AI for:

• Product & Research | Research, which may include: analyzing user feedback, running A/B tests, and prioritizing roadmaps

6. Human Oversight

All AI-generated or AI-assisted output is reviewed by a qualified human before delivery, publication, or implementation. AI does not make final decisions: people do.

7. Policy Updates

This policy is accurate as of the date above. As our AI use evolves, we will update this policy. The current version is always available upon request.

8. Questions

Questions about our AI practices? Contact us at hello@cafio.com.